Detailed syllabus of Kerala PSC Receptionist Examination with Category no. 341/2010 on November 2013 published by Kerala public service commission.
Post Name: Receptionist.
Category Number: 341/2010.
Department: Medical Education.
Examination Date: 28/11/2013 Thursday 08.00 AM to 09.15 AM.
An Objective Type Test (OMR Valuation) based on the qualification prescribed for the post.
Part I – Home Science
Part II – Social Work
Part III – Human Resource Management
Part IV - Psychology
Part V - Facts about India
Part VI - Facts about Kerala
PART – I: HOME SCIENCE
Micro-organisms Microorganisms: Bacteria, Viruses, Moulds & Yeasts - Control & distruction - Resistance & immunity - Food microbiology - Diseases caused by microorganisms.
Digestive System Digestive system, Functions of food, Study of nutrients (classification, functions, sources, digestion, absorption and metabolism).
Food groups, principles of meal planning & planning diets at various stages of life cycle, Diet :n diseases of alimentary canal, diabetes, hypertension, anaemia and over nutrition.
PART – II: SOCIAL SCIENCE
Communication: meaning Junction ,key elements .&SMCRE model - Methods of teaching, role of audio visual aids in teaching - Types, Barriers, approaches in communication - Theories of Communication - process and elements of communication-sender, encoding, message, channel, receiver, decoding and feedback - Models of Communication- Lasswell, Osgood and Schramm, Gerbner, Shannon and Weaver and David Berlo -'Mass communication and Mass Media Community Organisation and Extension Concept and Definition of Community Organisation- Phases - Study, analysis, assessment, discussion, organization, action, evaluation, modification and continuation.- Research - Tools of Data
Collection -Analysis and Interpretation Community Development - concept and difference from Community Organisation - Community Development Program (1952) - 3 Tier structure of PRIs - Block, Panchayath, Wards, Gramasabha - Role of GOs and NGOs - CSWB. SSWB. BSS NYK CAPART, ICDS.
PART – III: HUMAN RESOURCE MANAGEMENT
Office Management & Research
Registration - filing - office procedures - personnel administration - Planning, Organising,
Directing, Controlling, Reporting and Budgeting Recording Social Case Work & Group Work - Recording: use. structure and content- Methods of recording: Verbatim, narrative, condensed, analytical and summary records; Methods in Research, Sampling, Designs, Tools of data collection - observation, questionnaire, interview schedule, interview guide, Steps and guidelines in the construction of research instruments Reliability, Internal and external validity.
PART – IV: PSYCHOLOGY
Growth and Development, Development Tasks and corresponding bio-psychosocial changes across various stages - Prenatal, Birth, Infancy, Early Childhood, Late Childhood, Adolescence. Young Adulthood, Middle Adulthood, Late Adulthood - various hazards.
PART – V: FACTS ABOUT INDIA
Facts about India
Geography of India- Physical Features- Climate-Soils- Rivers- Famous Sites – Etc . Demography- Economic and Social Development-Poverty Alleviation-Economy and PlanningEtc. History of India- Period from 1857 to 1947- National Movement- Etc.
PART – VI: FACTS ABOUT KERALA
Facts about Kerala
Geographical Facts- Physical Features- Climate-Soils- Rivers- Famous Sites – Etc.
Renaissance of Kerala
Important Events/ Movements/Leaders: Brahmananda Swami Sivayogi, Chattampi Swami, Sree Narayana Guru, Vagbhatananda, Thycaud Ayya, Ayya Vaikundar, Poikayil Yohannan (Kumara Guru), Ayyankali, Pandit Karuppan, Mannathu Padmanabhan, V.T.Bhattathirippad, Dr. Palpu, Kumaranasan, Vakkom Moulavi, Blessed Kuriakose Elias Chavara, Etc.
Maximum Marks: 100
Exam Duration: 1 hour 15 minutes.
Medium of Questions: English.
Candidates can download the Admission Tickets through the Website www.keralapsc.gov.in from 07/11/2013.